Manager Event Production
Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.
Who are we hiring?
The Event Production Manager is responsible for the successful advancement and completion of the assigned events across Sphere. This role will encompass managing the operational execution of a wide range of events such as concerts, special entertainment events, internally produced events and experiences, and sporting events. The Event Production Manager will act as the liaison between Sphere production and all venue departments, Sphere Studios, partners, and stakeholders to maximize operational efficiency through collaboration and communication. The Production Manager will be responsible for generating and maintaining operational budgets and event info sheets for the assigned events.
What will you do?
- Responsible for administering all event planning with the client and venue stakeholders throughout the entire event process for assigned events, from advancement to being on-site for load-in through load out.
- Maintains and manages event calendar.
- Assists in overseeing technical run-throughs.
- Instructs lighting and technical support team on the timing and execution of aesthetic or special effects.
- Oversees the organization and design of the stage prior to performances.
- Point of contact for execution of Sphere internal events.
- Oversight in setting up props and other items for a production.
- Addresses and resolves any technical difficulties during rehearsals and performances.
- Ensures that all cast and crew are prepared for a performance.
- Responsible for the oversight of the daily operations for the Atrium and Robot activation.
- Communicate any schedule changes to vendor to ensure staffing and following up on any schedule issues.
- Coordinating staffing for any VIP tours or PR events with 3rd party vendor.
- Point of contact between Sphere production and vendor on operational issues. I.E parking, onboarding, human resources related issues, etc.
- Ensuring activations have all the supplies that are needed for successful operations. (Radios, uniforms, name tags, water, breakroom supplies. Etc.)
- Follow up on any technical/ operational issues that may arise during the activation.
- Onboarding new staffing to the venue: I.e., Badges, parking, visitor lists etc.
- Reconciling invoices from 3rd party vendor for daily operational costs.
- Work with Guest Services and third party vendor for ideal guest flow for safety and guest experience.
- Provides stage directions and cues during rehearsals and performances as necessary.
- Maintains log of daily rehearsal activity, script changes, and official performances.
- Reports logistical problems to management.
- Responsible for administering all event planning with the client and venue departments including, but not limited to, staging, lighting and sound, seating, and staffing requirements.
- Generate and maintain budgets with timely updates throughout the event process through constant analysis and attention to detail.
- Track costs against budget for settlement with internal and external clients.
- Produce AutoCAD drawings to illustrate seating maps to be used for the purpose of on sales across the event spectrum. These drawings build the foundation for the event and will be shared with various stakeholders across the MSG enterprises, including but not limited to Box Office, Finance, Building Operations & Booking and for event permitting purposes with Clark County.
- Work with outside agencies to ensure work rules, jurisdictions, codes, and policies are maintained.
- Understand and communicate with all parties the work rules for Union & Non-Union labor teams.
- Schedule and direct union and non-union labor associated with the daily operation of event.
- Troubleshoot event day issues and be highly responsive to emergencies in a fast paced, time sensitive environment.
- Oversee transition from day of event activities to the load out of all equipment for assigned events.
- Evaluate quality of client and guest experience through observation and responding to feedback.
What do you need to succeed?
- 5-7 years working experience in live event production management with direct responsibility for supervising and directing staffs across a wide range of operating functions in a changing environment.
- Technical knowledge surrounding production specific items involving but not limited to rigging and engineering review, power provisions, industry standard safety protocols, Union regulations and processes specific to I.A.T.S.E
- Knowledge and understanding of general building codes & fire safety specific to Sphere and Clark County.
- Ability to successfully manage multiple tasks with both financial and operational implications across departments and venues in a deadline-oriented environment.
- Experience supervising and working with Union & Non-Union Crews
- Experience creating and maintaining event budgets and preparing financial information for event settlements.
- Strong organizational skills, time management skills, and exceptional attention to detail.
- Excellent written and verbal communication skills.
- Possess problem solving, reasoning, motivational, and strong interpersonal skills.
- Ability to work independently when necessary and use sound business judgement.
- Ability to work collaboratively in a team environment.
- Ability to resolve conflicts in time sensitive manner.
- Ability to successfully multi-task and collaborate in an energetic and time-sensitive environment is of the utmost importance.
- Adept at maintaining a positive, open, approachable, and professional relationships with a diverse group.
- Demonstrate integrity, tact, diplomacy, and a commitment to company values and principles.
- Computer skills including MS Word, Excel, Outlook, PowerPoint
- Proficient in AutoCAD drafting including onsale production drawings and basic room layouts (2D required, 3D a plus)
Special Requirements
- Must be able to work a flexible schedule inclusive of weekends, nights and holidays required. May have split days off.
- Must be willing to travel to other locations as required.
- Must be flexible and adaptive to an ever-changing security environment in order to meet company needs.
- Required to have completed the OSHA 30-Hour training course
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At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.