TV Technician
Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.
Who are we hiring?
The TV Technician will keep our sports and entertainment television and internet production and post-production systems operating at optimum conditions. The TV Technician will primarily provide live-event support at Madison Square Garden, but will also be required to perform preventive and corrective maintenance and provide user support for all ENG/EFP, production and post-production systems used to acquire and produce content for MSG Networks linear channels and digital platforms in a fast paced, live environment.
What will you do?
- Serve as the first line of defense for troubleshooting when issues are reported.
- Provide Tier 1 and Tier 2 support for all studio production, RAPS/REMI game support, editing, and centralized video ingest/playback systems, escalating to engineering management when additional support is required.
- Support live events at Madison Square Garden facilitating and troubleshooting all interconnects between mobile production units, Arena, MSGN’s production and post-production facilities, and transmission providers
- Expected to provide thorough reporting of all actions taken and observations made during daily responsibilities.
- Responsible for preventive maintenance and completing daily walkthroughs.
- Support project work as assigned, including terminations, cabling, labeling, blue-lining, testing, moving equipment, installing equipment and racks, and other tasks as needed.
- Assist with workspace and storage upkeep, including regular cleanup, organization, garbage disposal, and support for special projects as assigned.
What do you need to succeed?
- Bachelor’s degree in engineering or equivalent
- 5+ Years of proven success as a television technical maintenance engineer supporting live production and mission critical systems or equivalent experience.
- Must be a strong team player with the ability to transition seamlessly between leading and contributing, depending on the needs of each task, project, or assignment, including collaboration with external contractors and vendors.
- Must be highly detail-oriented with the ability to quickly assess problems, identify both short-term and long-term solutions, and drive issues through to full resolution.
- Must demonstrate strong troubleshooting and configuration skills for network-based systems, including but not limited to switching and routing infrastructure, data storage systems, servers, and workstations (Windows, macOS, and Linux), with specific experience operating in a live production environment.
- Experience with system-level diagnosis and repair of (but not limited to) ENG/EFP cameras, video production switchers, audio mixing consoles, intercom systems, multi-rate routing systems, and server-based technologies.
- Experience supporting Extended Reality and Mixed Reality production environments.
- Expected to exhibit functional knowledge of electronic and television-specific test equipment.
- Proficiency in reading and updating AutoCAD or engineering drawings.
- Significant system installation and project experience.
- Membership in SMPTE, IEEE, SBE is a plus.
- Industry specific developmental certifications (i.e. CCNA, CompTIA, CBT, Dante or similar) are a plus.
Special requirements
- Must be able to work nights, weekends, holidays and extended shifts as part of a rotating schedule
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At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.